Operation

Tech Support Engineer (Bangalore)

Bengaluru
Work Type: Full Time
                                                                                                                               
About FinBox  
 
First thing first, we are happy to share our success in hitting the $15M Series A Fundraise milestone, and we are all set to launch our rocket higher!!! 
                               
FinBox is a diverse team of problem solvers who believe that Digital Finance is the most effective way to drive financial inclusion. FinBox infrastructure is used by over 80+ companies to deliver credit to over 3 million customers every month. Come, do work that matters. 


                   
                                                                                   
We are building infrastructure for the future of banking!!! Using our tools; any company can embed & build financial products & services within their app. 
                               
Banks provide financial products & services - accounts/investments/lending & insurance. The next biggest bank won't be a bank. Banking will come to the apps you use & love. 


                   
                                               
It's already happening!! Here are some examples:
 - You buy your trip insurance (financial product) on GoIbibo (not a bank)
 - Get your BuyNowPayLater line (a lending product) on Dunzo (not a bank) 
                                                                                                                                                                                                               
                                                                                   
You can find out more about us at FinBox [dot] in.
 At FinBox you will be redesigning the banking rails for the world as we are committed to building the 
                               
next-gen embedded finance infrastructure that helps enterprises launch FinTech offerings in hours. 
                               
Join our team in this B2B2C role to transform how companies deliver credit (personal loans, BNPL, etc.) through personalized and instantaneous experiences to customers. The engine behind this 


                   
                                                                                   
transformation is FinBox's low-code tool and an API platform that empowers companies to quickly release new world-class products to their customers in months instead of years. 
                               
## About the Job 
                               
As our QA Engineer, you will be responsible for communicating with clients and understanding their requirements. Besides, you will oversee the development of test procedures and improvements. As an experienced and knowledgeable QA prepare and present quality assurance reports, responsible for ensuring the successful deployment of products and services, and familiar with various testing techniques and methodologies with an awareness of the industry’s best QA practices. Apart from this, QA should have an eye for detail and excellent troubleshooting abilities. 


                   
                                                                                   
## How You'll Contribute 
  •  ●  Design and review plans, process procedures, test procedures, and quality manuals to understand the scope, requirements, and function of the problem 
      
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    ●  Ensure that the products meet the organization and customers' quality and product integrity requirements 
     
                                                     
● Lead the roadmap of product Test Automation with the goal of improving testing efficiency and quality of the product that meets data privacy compliance and mission-critical reliability and performance requirements 

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    ●  Supports the product development team by providing expert analysis throughout the inspection process for better improvement at the product-customer level 
         
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    ●  Analyze the data to identify trends in product quality or defects with the goal of mitigating to prevent the recurrence and future defects 
          
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    ●  Research and compare similar competitor’s products to be ahead in the industry market 
                                
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    ●  2+ years of experience in core Manual testing. 
                                        
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    ●  You should have expertise in running queries in SQL and resolving the same. 
                                        
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    ●  You should have a through understanding and expertise in testing at UI level 
                                        
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    ●  Handson experience in API Testing using Postman. 
                                        
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    ●  Experience in testing data to database transitions 
                                        
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    ●  Strong advocacy in Quality in the team and working towards ensuring quality remains a strong gate. 
                                        
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    ●  Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support 
                                        
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    ●  Experience with industry-standard tools for defect tracking, source code management, test case management, and other management and monitoring tools 
                                        
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    ●  Ability to do complex setups and configuration and execute test cases 
                                        
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    ●  Strong ability to work independently in a techno-functional environment 
                                        
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